This policy covers the Flikzi keyboard app for Android and the website at flikzi.com. They are provided by Huper Technology Pte Ltd (“we”), a company registered in Singapore. We follow Singapore’s Personal Data Protection Act 2012 (PDPA), and where it applies to you, the EU and UK General Data Protection Regulation (GDPR).
The Flikzi app
We collect no data through the app, and what you type never leaves your phone. Flikzi does not request the INTERNET permission, so it cannot send anything from your phone to us or to anyone else.
- What you type is processed only on your phone, to correct words, show suggestions and convert pinyin, Japanese and other input. The app does not keep what you type as text; what it remembers is listed under “What the app stores on your phone” below.
- What the app stores on your phone: your settings; what Flikzi learns from your typing (the words you type, which word you type after which, the whole email addresses you type, where on each key your taps tend to land, as a few numbers per key and no text, and the pinyin readings you pick); with Flikzi Pro, your clipboard history (the last 20 texts you copied, each for an hour, and the ones you pin) and the text shortcuts you set up; your recently used emoji and the skin tones you picked. Forget learned words in settings clears what Flikzi learned, and turning Clipboard history off clears the history. Nothing is learned in password fields or where an app asks keyboards not to learn, such as incognito browser tabs; in email fields only whole addresses are learned; and nothing is kept in the clipboard history from password fields or from text an app marks as sensitive. All of this lives in the app’s private storage and is deleted when you uninstall Flikzi or clear its storage. Flikzi is left out of Android’s backups, so none of it is copied to your Google account either.
- No accounts, no analytics, no advertising identifiers, no third-party code that collects data.
- Crash reports: if you have allowed your phone to share usage and diagnostics, Android and Google Play may send us anonymous crash and performance reports about the app. These come from Android itself, not from Flikzi, and describe the app’s behaviour, not your text. You can turn this off in your phone’s settings.
- Contacting us: the “Email us”, “Suggest a feature” and “Something not working?” buttons in the app open your own email app. “Something not working?” fills in the Flikzi version, Android version and phone model, which you can see and remove before sending; nothing you typed is included. If you send us an email, we receive what you choose to send.
Permissions
Flikzi asks for two permissions. Both are optional, both are off until you turn on the feature that uses them, and Flikzi works without either. You can take them back at any time in Android’s Settings, Apps, Flikzi, Permissions.
- Microphone, for voice typing. Android asks the first time you tap the mic above the keys, or when you turn on Voice typing in Flikzi’s settings. While you dictate, Flikzi hands the sound to the speech recogniser that is part of Android on your phone, which turns it into text on the phone. Flikzi gets back only the text, and types it like anything else you type. Flikzi does not record, store or send the sound, and does not listen at any other time. The recogniser is part of your phone’s system software, so its maker’s privacy policy describes it. If your phone has no recogniser that works on the device, the mic opens your phone’s own voice-typing keyboard instead (for example Google voice typing); that is a separate app with its own privacy policy, it may send your voice to its maker, and Flikzi asks you once before it opens that keyboard for the first time.
- Contacts, to offer your contacts’ email addresses. Android asks only when you turn on Contacts’ email addresses in Flikzi’s settings, which is off until you do. Flikzi then reads the names and email addresses in your contacts, on your phone, so it can offer an address while you type one. It keeps them in memory while the keyboard is running. It does not copy them to its storage and does not send them anywhere.
Flikzi also holds one permission that Android grants without asking: Google Play billing service. It lets the Play Store app handle buying Flikzi Pro. Google processes that purchase, and Flikzi learns only whether Pro was bought.
Android shows a standard warning when you turn on any keyboard, saying it may be able to collect the text you type. That warning is shown for every keyboard. Flikzi processes your text only on the device, as described above.
This website
- No cookies and no cross-site tracking.
- Visitor statistics: we may use Cloudflare Web Analytics, which counts page views without cookies and without identifying you.
- Server logs: like any website, our servers and our network provider, Cloudflare, process your IP address and browser details to deliver pages and protect the site from abuse. We don’t use logs to track or profile visitors, and log files are rotated and deleted automatically.
- The demo keyboard on this site runs entirely in your browser. Nothing you type into it is sent to us.
The waitlist
The waitlist closed to new sign-ups when Flikzi reached Google Play. If you joined it, we collected and keep:
- your email address, and when you joined and confirmed;
- the page and campaign that brought you to the form (for example a link’s
utmtags) and the referring website, so we know which places work; - if you choose to answer, what device you type on and whether you type Chinese, so we can pick suitable testers;
- a one-way hash of your IP address, used only to stop abuse of the form. We do not store the address itself.
Why: to email you about Flikzi’s launch. That is the consent you gave when you confirmed your address, and we don’t use your email for anything else or share it with anyone for their own use.
How: the waitlist is stored in a database on servers we operate, and emails are sent from our own mail server. We asked you to confirm your address before you were added, so nobody could sign you up without your knowledge.
How long: until you unsubscribe, or until 12 months after Flikzi launches, whichever comes first. Then we delete it.
Unsubscribing: every email has an unsubscribe link, or email us and we’ll remove you.
Your rights
You can ask to see the personal data we hold about you, correct it, delete it, or withdraw your consent at any time. Email hello@flikzi.com and we’ll reply within 30 days. If you are in the EU or UK you can also complain to your data protection authority; in Singapore, to the Personal Data Protection Commission.
Data protection officer
Our data protection officer can be reached at hello@flikzi.com with the subject line “Data protection”.
Children
The Flikzi app collects no personal data from anyone, including children. The waitlist was for people aged 13 and over.
Changes
If this policy changes, we’ll update this page and the date at the top. If a change affects the waitlist in a way you would care about, we’ll email you first. If a future version of the app uses the network for anything, such as confirming a Google Play purchase, this policy will say exactly what is sent, and to whom, before that version ships. What you type will never be part of it.